The reason for this that leadership is focused on building competence and responsibility in others, leadership then is all about open communication.
As a leader you need to think about and work on open communication every single day. Communication has to be top-of-your mind and you need to ensure that it is two-way communication. Communication is about creating understanding and if you not listening to what your staff has to say then you’re not communicating. Simple as that!
We suggest that recognition be given as frequently as possible. This is an essential aspect of situational leadership. Recognition should be specific, relevant and consistent.
Use recognition as an opportunity to communicate what is important for you from a behavioural perspective and related back to your company values. Align your recognition in support of your team or company vision.
We also suggest that you give recognition as often as possible in front of all staff. This creates team spirit and communicates what is important to you form a behavioural perspective.
‘Research indicates that employees have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.’ Zig Ziglar